Lowongan Kerja Vice Consul kedutaan Besar Inggris

The British Embassy in Jakarta is part of a world-wide network of 230 Diplomatic Posts, representing British political, economic and consular interests overseas. Indonesia and the United Kingdom have a strong relationship, and we work closely together to promote economic prosperity and international security.

Are you an innovative self-starter? o you thrive on challenges and set consistently high standards of customer service? If so, we’d like you to apply to join our busy Consular Team in Jakarta. The successful candidate will be responsible for delivering effective Consular support to all British Nationals (residents and visitors) across Indonesia and East Timor. he position also has a key role in preparing for and responding to any crises might that affect British Nationals in Indonesia or East Timor.

Vice Consul British Embassy

Main Duties

• Support the Consul in managing the consular teams in Jakarta, Bali and the Honorary Consul in Dili. Provide guidance and support to them, including the network of Consular Wardens across the country
• Interpret and implement national assistance policies locally to ensure adherence to these guidelines and high customer service standards
• Handle high-profile and/or difficult cases, including prison and hospital visits and issuing urgent emergency travel documents
• Assist Consul to maintain (and test annually) the Post Emergency Plan, in readiness for any potential crisis
• Maintain and widen contacts with and outreach to local authorities, emergency services, the public and travel industry and wider stakeholders
• Liaise with the colleagues in London FCO, other Posts in SE Asia Pacific and the Regional Consular Director to deliver regional best-practice and consistency of support

Requirements

1. At least 3 years of experience in managing staff, preferably in a customer service setting.
2. Experience of a similar role in another Embassy, NGO or international organization would be an advantage
3. Experience of budget management is advantageous
4. Excellent interpersonal and communication skills with a strong customer focus
5. Flexible, resilient under pressure and decisive with a proven track record of delivering results to a high standard within tight deadlines
6. Personal drive and the ability to be a self-starter as well as a team player
7. Strong time management and prioritisation skills
8. Ability to travel across Indonesia and occasionally internationally as needed
9. Willingness to work additional hours as necessary, sometimes unsociable hours during a crisis.
10. Strong English language skills, both written and spoken. Some knowledge of spoken Bahasa Indonesia is preferred

The British Embassy offers a competitive remuneration package, including salary, benefits, a leave entitlement and training package. Specific training (in the UK) and mentoring (within the region) for the role will be provided for the successful candidate. Employment offers are subject to successful clearance of pre-employment checks.

To Apply

Please note that incomplete applications will not be taken into consideration. Only shortlisted candidates will be contacted.

The British Embassy is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.

Please send your CV and the completed Application Form [Word doc, 226KB, new window] by Monday, 12 March 2012, to:
Email