Customer Services Jobs Energy Logistics August 2012

PT Energy Logistics is an efficient, professional and law abiding organization with 8 offices in Indonesia; Jakarta being the main branch, Balikpapan, Pekanbaru, Batam, Tarempa, Surabaya, Bintuni and Sorong. We provide a wide range of services including but not limited to Air, Sea, Land and Multimodal transportation, Project handling services, Domestic and Overseas mobilizations, Air and Ocean craft chartering, Warehousing and Distribution, Packing and Expediting.

We are currently seeking:

Customer Services Formalities

Responsibilities:

1. To open job files for the Formalities Dept.
2. To prepare the daft of Master Lists with input of HS code and KIMPAP number
3. To monitor the process of Master Lists and coordinate with Formalities Head of Dept and Formalities Operations staff
4. To follow up and monitor the Master Lists realizations on behalf of the clients
5. To advise the clients by emails and reply to them if/ when required
6. To submit daily/ weekly/ monthly progress report
7. To set up and update a data base for relevant Indonesian regulations
8. To monitor the progress of Permits applications and coordinate with Formalities Head of Dept and Formalities Operations staff
9. To liaise with CS and Operations Dept in the Seaport and at the Airport for Customs clearance process when Master lists and/ or special permit are required
10. If required, liaise also with the other branches, especially keeping record of the documents which are sent.
11. If required by the Head of Department, assist or replace the Operations Formalities staff to process the various permits or Master lists
12. To make a work report on daily basis to the main office (Head of Dept, CS, coordinators and Technical Advisor).

Requirements:

• Male/Female
• Max. 25 Years old
• Diploma Degree (D3) in any disciplines
• Min.2 years related experiences
• Good understanding in formalities procedures
• Good communication skills both orally and written
• Computer literate
• ISO 9001:2000 introduction certificate
• Filling system

Customer Services Import

Responsibilities:

1. Receiving pre alert and follow up shipping documents for import
2. Request fund for PIB payment
3. Follow up PIB payment
4. Arrange & follow up for any inspection : used item, KSO
5. Prepare application letter & follow up for special permit
6. Follow up shipment until clear from custom
7. Arrange trucking for delivery shipment to client
8. Coordinate with Operational (airport team and Tj. Priok) for arranging delivery
9. Follow up cost docs from airport / priok for process billing.
10. Hand over document to billing dept.
11. Provide daily report to client

Requirements:

• Male/Female
• Max. 25 Years old
• Min Diploma Degree (D3) or relevant degree
• Min 5 years related experiences
• Good understanding in procedure of import
• Good interpersonal and communication skills, and able to work independently and as a team work
• English proficiency for verbal and written
• Well manage in filling system
• Computer literate

Send your CV and application letter via email not later than 2 weeks to: hrd@energy-logistics.co.id. Put position code at email subject. If it does not list will not be processed.